Course Descriptions for the Marketing Department

HTMG3025 - Front Office/Lodging Operatns
Spring 2014

This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel beginning with the reservation process and ending with check-out and settlement. The course examines the various elements of effective front office management, paying particular attention to planning and evaluating front office operations and personnel management. Front office procedures and management are placed within the context of the overall operation of a hotel. Students will examine systems such as Reservation, Rooms Management, Property Management Systems (PMS). A web-based Property Management System (InnRoad) training will be included in the course.
3 Credits

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Day Codes
 M  Monday
 T  Tuesday
 W  Wednesday
 R  Thursday
 F  Friday
 S  Saturday
 U  Sunday

Schedule Book for All Active and Available Future Terms, Course starting with HTMG3025
       
HTMG3025-A Front Office/Lodging Operatns
28 Seats     Credits: 3 Days: M W F
       Location: Moon Room:
    Time: 10:45-11:35 am Instructor: Karadag
    Session: 1 (08/25 - 12/13/14) Term: Fall 2014
            More Info!
 

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