CARE Team

RESPONSE PROTOCOL


Use this table to determine whom to contact when faced with a distressed or distressing student.

  • SITUATION

    The student’s conduct is clearly and imminently reckless, disorderly, dangerous, or threatening including self-harm behavior. I feel unsafe with this student in my classroom/office.

  • CONTACT

    Call University Police 412-397-2424. Report any instance of suicidal ideation or attempt to the Counseling Center at 412-397-5900.

  • SITUATION

    The student shows signs of distress but I am unsure how serious it is. My interaction has left me feeling uneasy and/or really concerned about the student.

  • CONTACT

    Click here to make a CARE Team report.

  • SITUATION

    I’m not concerned for the student’s immediate safety, but he or she seems to be struggling and could use some support or additional resources.

  • CONTACT

    Center for Student Success
    412-397-6862

    Counseling Center
    412-397-5900

student in distress

SEE SOMETHING.

Robert Morris faculty and staff are in a unique position to demonstrate compassion for RMU students in distress.

Both undergraduate and graduate students may feel alone, isolated, and even hopeless when faced with academic and life challenges. These feelings can easily disrupt academic performance and may lead to difficulties coping and other serious consequences.

You may be the first person to SEE SOMETHING distressing in your students since you have frequent and prolonged contact with them. Robert Morris University requests that you act with compassion when assisting students.

student in distress

SAY SOMETHING.

Students exhibiting troubling behaviors in your presence are likely having difficulties in various settings including the classroom, with roommates, with family, and even in social settings.

Trust your instincts and SAY SOMETHING if a student leaves you feeling worried, alarmed or threatened!

counseling

DO SOMETHING.

Sometimes students cannot or will not turn to family or friends. DO SOMETHING! Your expression of concern may be a critical factor in saving a student’s academic career or even their life. The purpose of this Website is to help you recognize symptoms of student distress and identify appropriate referrals to campus resources. You can contact resources directly, file a CARE team report, or contact public safety.

DISTRESSED STUDENTS

BE PROACTIVE
Engage students early on, pay attention to signs of distress, and set limits on disruptive behavior.

BE DIRECT
Don’t be afraid to ask students directly if they are under the influence of drugs or alcohol, feeling confused, or having thoughts of harming themselves or others.

LISTEN SENSITIVELY AND CAREFULLY
Use a non-confrontational approach and a calm voice. Avoid threatening, humiliating and intimidating responses.

SAFETY FIRST
The welfare of the campus community is the top priority when a student displays threatening or potentially violent behavior. Do not hesitate to call for help.

FOLLOW THROUGH
Direct the student to the physical location of the identified resource.

CONSULTATION AND DOCUMENTATION
Always document your interactions with distressed students and consult with your department chair/supervisor after any incident.

  • PHYSICAL SIGNS OF DISTRESS

  • EMOTIONAL SIGNS OF DISTRESS

  • ACADEMIC SIGNS OF DISTRESS

  • POTENTIALLY SUICIDAL STUDENTS

DISRUPTIVE STUDENTS

DISRUPTIVE STUDENT
A student whose conduct is clearly and imminently reckless, disorderly, dangerous or threatening.

TO GET HELP
If you are concerned for your own or others’ safety due to a student’s disruptive and/or threatening behavior, call the University Police Department.

REPORT INCIDENT TO
University Police Department
412-397-2424

IF A STUDENT IS CAUSING A DISRUPTION
BUT DOES NOT POSE A THREAT

Ensure your and the student’s safety in the environment.

Use a calm, non-confrontational approach to defuse/de-escalate the situation.

Set limits by explaining how the behavior is inappropriate.

If the disruptive behavior persists, notify the student that disciplinary action may be taken. Ask the student to leave. Inform him or her that refusal to leave may be a separate violation subject to discipline.

Immediately report the incident to the appropriate resource (CARE team or Police).

If you believe there is a safety risk, contact the University Police Department.

FAQ

What happens when I make a report?

CARE Team members receive your report and use the information to make a determination about appropriate action. The goal is to assist the student while ensuring the safety of the campus community. At times, the CARE Team may determine that there is no need to take further action but will continue to monitor the situation or concern.

Are reports to the CARE Team confidential?

The CARE Team will take appropriate steps to maintain the privacy of those who make a report, but in some situations, the reporter’s identity may be evident to the student. In accordance with privacy laws, CARE Team members cannot usually share outcomes with those who make an incident report.

Similarly, those making a report should never promise confidentiality to a student during the CARE Team report process, especially regarding suicidal/homicidal ideation or child abuse. Your full disclosure is important to the accuracy of the report and the potential outcome, and many of the situations listed above fall outside the realm of protected confidentiality.*

*Please note that some reports may be subject to mandated reporting under Title IX guidelines.

CAMPUS RESOURCES

University Police

412-397-2424


Counseling Center

412-397-5900

counseling@rmu.edu


Center for Student Success

412-397-6862

css@rmu.edu


MyHealth@School

412-397-6220


Services for Students with Disabilities

412-397-6862

ssd@rmu.edu


Office of Diversity, Inclusion and Equity

412-397-5490

odie@rmu.edu