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  Help Desk


For More Information,
Contact:


Help Desk
412-397-2211
help@rmu.edu
rmu.edu/help

Hale 205
Moon Campus

Office Hours:
Monday - Thursday
    7am - 8pm
Friday
    7am - 5pm
Saturday
    Open for doctorate
    programs
Sunday
    Closed

24x7 Phone Support


ResNet
412-397-2299
resnet@rmu.edu
rmu.edu/resnet

Lexington Hall
First Floor
Moon Campus

Office Hours:
Monday - Thursday
    1pm - 11pm
Friday
    1pm - 6pm
Saturday
    Closed
Sunday
    6pm - 11pm

Yorktown Hall
First Floor

Office Hours:
Monday - Thursday
    6pm - 11pm
Friday
    1pm - 6pm
Saturday
    Closed
Sunday
    6pm - 11pm


Printing @ RMU 

Every RMU student is alloted $30 per semester for printing at RMU printers on campus.  Printing to an RMU printer is a two-step process: 

  • First, you print from your application as usual, selecting an RMU printer. 
  • Second, you use the Pharos print station that's next to the RMU printer to release your print job. 

No losing printouts!  RMU printers and release stations are located in every lab on campus, as well as the Library and Hale Cafe.  The Jefferson lab has both color and black & white printers.

To print on campus you will need to know your username (ex. abcst99) and your password that you used to log onto RMU computers.  Forgot your password? 

Printing costs:
Black/White: $0.10/sheet
Color:  $0.75/sheet

Wireless Printing is available to a variety of RMU network printers on campus.

Need more money to print? Contact Student Financial Services to add money to your account.

How to Use the Pharos Release Station:

1. Print to an RMU printer.  Go to "File" --> "Print" and select the printer name that applies to your location (e.g., Library: MoonLibrary)

2. Find the Pharos printing station for the selected printer, typically at the front of a classroom or near the printer.  A Pharos station consists of a PC and a printer.

3.  Log into the Pharos station with your username (ex. abcst99) and password.

4. When you log in you will see the document pending to be printed on your account.  Select the document(s) individually and then click print on the bottom right-hand corner.  The document will print at the printer you selected.  Your account balance will be in the lower left-hand corner.  Pick up your document(s) at the printer.

 


 
 

 

ROBERT MORRIS UNIVERSITY

6001 University Blvd. Moon Township, PA15108 800-762-0097 © 1995 – 2011 Robert Morris University. All rights reserved.