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  ResNet


For More Information,
Contact:


Help Desk
412-397-2211
help@rmu.edu
rmu.edu/help

Hale 205
Moon Campus

Office Hours:
Monday - Thursday
    7am - 8pm
Friday
    7am - 5pm
Saturday
    Open for doctorate
    programs
Sunday
    Closed

24x7 Phone Support


ResNet
412-397-2299
resnet@rmu.edu
rmu.edu/resnet

Lexington Hall
First Floor
Moon Campus

Office Hours:
Monday - Thursday
    1pm - 11pm
Friday
    1pm - 6pm
Saturday
    Closed
Sunday
    6pm - 11pm

Yorktown Hall
First Floor

Office Hours:
Monday - Thursday
    6pm - 11pm
Friday
    1pm - 6pm
Saturday
    Closed
Sunday
    6pm - 11pm


Violation of Acceptable Use Policy 

Information Technology routinely monitors RMU residential networks for data traffic, overall bandwidth utilization and questionable computing behavior.

"Questionable computing behavior" is defined as any behavior in violation of the IT Usage Policy, whether malicious or unintentional, including but not limited to copyright violation, propagation of a virus or destructive worm, and/or excessive bandwidth usage or any other computing behavior that would serve to degrade RMU network operations.

First and Second Violation
If a network violation is identified and associated with a resident student or guest, network services and Internet access will be temporarily suspended. A notice to this effect will be sent by the IT Help Desk to the person via e-mail and a printed copy will be sent to a student's RMU mailbox if appropriate. A copy of this notice will also be sent to the Director, Residence Life and Judicial Affairs.

The notice will convey details of the temporary restriction placed on the person's network connection and will provide instruction for resolution. Upon successful resolution of the problem as instructed by the IT Help Desk, the person will be required to complete the Computer Registration process to gain full access to network services again.

It should be noted that network services are suspended from the person's personally-owned PC/laptop only. During the suspension of network and internet services, the student or guest may access network and computing services from any University computer classroom or lab machine, therefore not hindering the student's or guest's ability to meet academic requirements or send and retrieve e-mail.

Third Violation
After the third violation, the resident student or guest will forfeit all access to RMU network services from the residence hall room and services will not be restored. The violation will be reported to the Office of Residence Life and Judicial Affairs for possible judicial and disciplinary action. Network services for guests will remain unavailable for the duration of the residency. The student or guest may access network and computing services from any University computer classroom or lab machine, therefore not hindering the student's or guest's ability to meet academic requirements or send and retrieve e-mail.


 
 

 

ROBERT MORRIS UNIVERSITY

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