Health Services Administration M.S.
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Availability
Available - Online
Program Credits
42

The M.S. in Health Services Administration degree positions graduates for upper-level management opportunities in the expanding healthcare industry. Tremendous changes underway in healthcare delivery demand trained administrators and managers who understand how to achieve cost-effective care through process improvement and a focus on improving overall wellness. Hospitals, insurers, and other care providers all have to do more with less, and they need managers who understand the new models.

The fully-online graduate program is taught by experienced faculty and working professionals. Students are admitted in the fall semester and remain in a cohort model for two years, which also creates networking opportunities with fellow students.

Contact Information

William Wentling II, DSc, MS, RT(R)(N), CNMT
Department Head, Health Sciences
wentling@rmu.edu
412-397-5486 phone

Holly Hampe, DSc, RN, MHA, MRM
Health Services Administration Program Director
hampe@rmu.edu
412-397-5483 phone

Course Plan

Year 1 - Fall Semester

  • HSAM 6020 Executive Leadership in Healthcare (1st 8 weeks)
  • HSAM 6030 Performance Improvement & Quality management in Healthcare (2nd 8 weeks)
  • HSAM 7901 Preparation for Capstone (1st 8 weeks)

Year 1 - Spring Semester

  • HSAM 6050 Strategic Planning & Marketing (1st 8 weeks)
  • HSAM 6040 Accountable Care Management & Finance (2nd 8 weeks)
  • MBAD 6005 Fundamentals of Accounting and Finance (1st 8 weeks)

Year 1 - Summer Semester

  • HSAM 6080 Healthcare Logistics & Operations (1st 8 weeks)
  • HSAM 6060 Healthcare Policy, Law & Politics (2nd 8 weeks)

Year 2 - Fall Semester

  • HSAM 6310 Evidence-based Decision Making for Healthcare Managers (2nd 8 weeks)
  • HSAM 6320 Coordinated Care & Population Health Management (1st 8 weeks)
  • HSAM 7911 Internship (1 credit)

Year 2 - Spring Semester

  • HSAM 6330 Managing Healthcare Information Systems
  • HSAM 6340 Health Care Negotiation & Conflict Resolution
  • HSAM 7921 Internship (1 credit)

Year 2 - Summer Semester

  • HSAM 6350 Inter-Professional Management & Diversity (2nd 8 weeks)
  • HSAM 6120 Ethical and Legal Issues in Healthcare (1st 8 weeks)
  • HSAM 7931 Internship (1 credit)
Mission Statement

The Robert Morris University Health Services Administration program transforms highly qualified, diverse healthcare professionals with varying levels of experience into leaders through the development of advanced skills in management to perform in a variety of healthcare organizations. The curriculum incorporates the Quadruple Aim Framework and evidence based leadership principles. The academically and professionally prepared faculty facilitates student learning by incorporating experiential learning, applied scholarship and service activities in coursework. An emphasis is placed on internships providing individualized opportunities for the student to apply academic theories into managerial practices at successive levels of employment. Students are exposed to a variety of healthcare experiences which prepare them for increasingly responsible leadership roles in all healthcare environments.

Application Process

Please see our Graduate Admissions Requirements page for more information.

Competency Model

The basis for the competency model for the RMU MS Degree HSA program is from the National Center for Healthcare Leadership- Health Leadership Competency Model.  Created through the research by the Hay Group with practicing health leaders and managers across the administrative, nursing and medical professionals, and early, mid and advanced stages, it was felt this model would provide the needed foundation for this program.  The model is based on three different domains:  1) Transformation, 2) Execution, and 3) People.  Based on feedback from the HSA Advisory Board, SNHS and HSA administration and Industry experts, specific competencies from the NCHL model were selected as well as additional competencies that were specific to the HSA program, as indicated below.  It is felt that the following concepts are incorporated throughout the competencies as defined below: Human Resources, Ethics, Finance, and Legal Issues.  

Transformation

  • Analytical Thinking (NCHL)
  • Financial Skills (NCHL)
  • Innovative Thinking (NCHL)
  • Population Health (RMU)
  • Triple Aim (Institute for Healthcare Improvement) (RMU)
  • Health Economics and Policy (RMU)

Execution

  • Communication Skills (NCHL)
  • Information Technology Management (NCHL)
  • Project Management (NCHL)
  • Legal Regulatory Environment (RMU)

People

  • Relationship Building (NCHL)
  • Team Leadership (NCHL)
  • Professionalism (NCHL) 
Teaching, Learning, & Assessment Methods

Teaching/Learning Methods: 1)  Discussion Board Questions (written and video), 2) Focused Individual Writing Assignments, 3) Day in the Life Interviews 4) Quizzes/Exams 5) Synchronous/Simulation Exercises, 6) Weekly Learning Summaries,  7) Team Activities/Case Studies, 8) Internships/Field Assignments, 9) Reflective Papers, 10) Blogs/Journals, 11) Readings/Videos, 12) Finance or other analysis problems
 
Assessment Methods: 1) Quiz scores and feedback, 2) Presentation feedback, 3) Competency Assessments, 4) Discussion Board Rubrics. 5) Written Assignment Rubric , 6) Reflective Exercise Rubric, 7) Process Analysis Assignment Rubric,  8)Team-Self and Peer Assessments, 9) Learning Summary scoring, 10) Course participation 11) Preceptor evaluations, 12) Self evaluation and Evaluations of the Preceptor, 13) Time logs

Outcome Measures: Completion/Employment Rate

Outcomes Measures:

  • Degree Completion: From the inception of the program in 2014, the completion rate is 86%
  • Employment rates: From the inception of the program in 2014, 98% of the graduates were employed within 90 days of graduation 

Sample Courses:

These are some of the classes for students in this academic program:

Healthcare Policy, Law & Politics
Managing Healthcare Information Systems
Performance Improvement & Quality Management in Healthcare

Top Employers

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School of Nursing, Education and Human Studies

School of Nursing, Education and Human Studies

More than ever before, today’s complex healthcare environment needs skilled clinicians,  expert communicators, and good people. Our students are about more than a major.

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