Have you forgotten your password or need assistance in resetting your existing password? Please review the instructions below and if additional assistance is needed, please contact the IT Help Desk.

Expired / Forgotten / Resetting Passwords

If you have forgotten your password or if it has expired, you can reset it by visiting rmu.edu/password. 

In order to reset your password, you will need to provide your RMU ID card number, last four digits of your social security number, along with your date of birth (to validate your identity).

New User Account Activation

Please visit: rmu.edu/activate

You will need to provide your RMU ID card number, last four digits of your social security number, along with your date of birth (to validate your identity).

Password Requirements

• Password Length: Passwords must be a minimum of 10 characters
• Complexity Requirements: Passwords must contain characters from three of the following:
  • Uppercase letter (A-Z)
  • Lowercase letter (a-z)
  • At least one numeric digit (0-9)
  • At least one special character  ( ~ ! # % ^ * - + = ( ) { } [ ] : . ? / )
• Password must not contain any part of your user name, be easily guessable, or have been previously known to be compromised.
• Password Expiration: Passwords will expire after one year.
• Password History: Previously used passwords will not be allowed.